800 South Victoria Avenue, Ventura, CA 93009
Reservations and Information : (805) 654-3951

MISSION STATEMENT

”Through the preservation and enhancement of park and recreation facilities within Ventura County and the delivery of world class customer service, we provide a diverse, high-quality recreation experience that is self-supporting and exceeds the needs and expectations of our customers.” 

Guiding Principles of Parks Department

1) In fulfilling our responsibilities to the public, Board of Supervisors, County Executive Office, departments and divisions we commit to the following guiding principles:

Mission and Performance Focused – The active management of our performance and the use of management information tools and performance measurements guide the pursuit of our mission through continuous improvement.

Customer Service – Aggressively maintain dialogue with our customers to determine whether we are meeting their needs and expectations, and to guide the future development of our parks because partnership is a two-way relationship with shared rights and responsibilities, we will honestly communicate our limitations, and what our expectations are of our customers. 

Creativity, Innovation and Efficiency - We commit to on-going improvements in service delivery through the application of individual and group creativity and continued technological innovation.

Open Communication – Our communication is honest, accurate, courteous, and forthcoming, and we welcome feedback and input.

Stewardship and Sound Business Practices – Recognizing the limits of our resources and the importance of sound business practices, we work to meet the priority needs of the organization.  We will minimize bureaucracy by continually streamlining processes, procedures and systems while maintaining a high level of accountability.  We are stewards of the policies and procedures of the organization and implement best practices.

Honor and value of public service - We believe in the honor and value of public service.  Because of the unique responsibilities entrusted to us, we commit ourselves to the highest standards of ethical conduct and we accept full accountability for our actions.

2) Vision

The Ventura County Parks Department will relentlessly pursue an improved the quality of life for the citizens of Ventura County and other visitors by continuously improving the quality of our facilities and services, while protecting the natural resources and beauty of our parks and historic areas.

3) Department Goals

• Acquire, develop, improve and maintain quality recreational facilities that meet the recreation needs of the County of Ventura.
• Coordinate, implement, maintain, and monitor beautification and safety of County of Ventura recreation property and facilities.
• Preserve and protect significant biological resources and historical facilities.
• Pursue an equitable and reliable method of financing the planning, development, operation and maintenance of recreation facilities.
• Develop and improve customer service by defining ourselves as service providers and developing a public relations marketing plan.
• Improve communication with our customers.
• Achieve self-sustainability of the Park Enterprise Fund through the addition of new revenue generating services, and the efficient and effective operation of existing ones.