We have been informed by another county of a potential scam.
Customers have received automated calls claiming to be from the Department of Child Support Services (DCSS) requesting your social security number. If you receive a call like this DO NOT enter any information. Hang up immediately and notify our office at 866-901-3212.
When you call our office, we will verify your social security number.
NOTE: The automated calls sent out by the Ventura County DCSS do not require you to verify personal information.
Director's Statement:
Our website is designed to provide you information about the child support program in Ventura County. The best interest and well being of children and families is our top priority. We believe that together, we can make a positive difference in the lives of children. Our commitment to you is to assist you in understanding the child support process. We offer our prompt assistance to all individuals. Our goal is to provide that assistance to custodial and non-custodial parents in a professional and courteous manner. Your communications to us will always be responded to in a prompt manner.
CHARLES S. TROM
Director
Our Mission:
The mission of the Ventura County Department of Child Support Services is to promote the best interests and well-being of children and families by working to ensure that children receive adequate and appropriate support from both custodial and non-custodial parents.
Our Philosophy:
We will faithfully uphold the laws relevant to the establishment and collection of child and medical support and extend our commitment to the community by providing services to promote family self-sufficiency. We offer our assistance to all individuals in a professional and courteous manner. We believe we can make a positive difference in the lives of children by being dedicated to our mission and performing our duties to the best of our abilities. We will treat the public and fellow employees with respect, fairness and dignity. We will act with integrity and be impartial in all of our decisions. We take pride in the trust bestowed upon us in our mission and will strive to always uphold this trust.
Department of Child Support Services 2010-2014 Strategic Plan
The California Department of Child Support Services has released to 2010-2014 Strategic Plan. You can review the 2010-2014 Strategic Plan by clicking on the link below:
